Full-Time Receptionist (Bilingual)

Position: Part-Time Receptionist

Summary: The Parenting Center is looking for a part-time Receptionist to join our team! A successful candidate will be responsible for referring clients to appropriate services in the agency and operating the reception area efficiently for our clients, volunteers and staff.

Hours: Monday-Thursday 12:30 p.m.-9:00 p.m. and Friday 8:30 a.m.-5:00 p.m.

Experience: 

  • Bilingual, required
  • High school diploma or GED, required, additional vocational training preferred
  • Computer and phone experience required
  • Two years related experience, required
  • Excellent communication and interpersonal skills
  • Good at handling money and math abilities
  • Computer skills in Windows, Word and Excel
  • Ability to organize work and prioritize duties
  • Must be able to maintain confidentiality regarding clients and agency business

Partial List of Responsibilities:
Front Desk

  • Answer phone, route calls, provide and receive information
  • Receive payments and make change, as necessary
  • Record financial transactions and provide receipts
  • Balance day sheet of receipts and appointments
  • Notify staff of clients/visitors
  • Send agency information packets to individuals, when requested

Clinical Support

  • Check in clients for counseling appointments and receive and record payments
  • Enter payments into computer
  • Prepare client folders for new clients, keeping a supply available
  • Make confirmation calls for appointments
  • Reschedule clients for appointments, when necessary
  • Notify counselors and clinical scheduler of any changes made to appointment schedule

Education Support

  • Prepare class folders for instructors as needed when calendar is published
  • Enroll individuals in classes
  • Process and record payments for classes
  • Mail receipts, confirmation of payments and class calendars upon client request
  • Prepare individual certificates prior to the end of each class

Salary: Negotiable

Please submit resumes to Esther Maldonado at emaldonado@theparentingcenter.org. Include cover letter, salary requirements and specify the position for which you are applying.

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